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Citation Management: EndNote, RefWorks, Zotero

This guide offers basic help for using various citation management systems in addition to answering frequently asked questions and providing NYU-specific information.

Downloading and Installing EndNote

NYU-licensed copies of EndNote software are available free of charge to NYU faculty, administrators, staff, and students.

Users with a Kerberos ID

NYULH MCIT-managed Computers

Mac users: EndNote software is available via the MCIT Software Installer.

PC users: EndNote software is available through MCIT's Company Portal.

If you do not have the MCIT Software Installer or the Company Portal on your computer, please submit a ticket to MCIT or call MCIT at: 212-263-6868.

Personal Computers

Mac & PC users: Login with your @nyulangone.org email & password to access the EndNote Installers: Access on Microsoft OneDrive.

For issues downloading EndNote to your personal computer, contact Clarivate technical support at https://support.clarivate.com/Endnote/.


Users with a NetID

Download EndNote from the NYU Division of Libraries website with your NetID and password.

EndNote Web set up

The first time you open EndNote you may be prompted to set up an EndNote Web account. You can do this now or at another time. If you plan to share folders online, it is recommended that you set up an account online at this time.

Safety Notes

  • Uninstall your previous version of EndNote before installing a new version.

  • EndNote libraries are made up of two parts: the .enl file and the .Data folder. These two parts must be kept together. Both parts are needed for the library to work correctly.

  • For the Mac OS, if you checked the Save as Package option, your library is created with a .enlp extension that includes the .enl and .data files. This option is best left unchecked if you use a Windows version of EndNote on another workstation or share your library with a colleague that uses EndNote for Windows.

  • EndNote libraries should be kept on your computer's local hard drive. Storing and editing libraries on a network drive can lead to corruption and performance issues.

  • Avoid saving EndNote libraries on cloud-syncing folders such as Dropbox, OneDrive, Box, etc. Syncing folders corrupt EndNote libraries over time.