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NYU Health Sciences Library: Robbins Library (LOH Branch)

Detailed information on library staffing, services, resources and equipment

Library Manager

David DeSimone

My Guides

How to Allow Access to Microphone and Camera for the Conference Room Desktop PC

Enabling Camera and Microphone

If you are experiencing issues with sound or video on Webex or Zoom, it is likely because your audio/video devices are unplugged or their access has been turned off. To resolve this issue, first check your device connections.

To further address the issue, follow these troubleshooting steps:

1)start button > settings button

setting select

2) In the middle of the bottom row, select Privacy.

privacy button

privacy setting

3) Select Camera and switch Allow apps to access your camera to On position

camera allow on

4) Scroll to bottom of page and find Allow desktop apps to access your camera. Switch it On.

camera allow apps on

5) Select Microphone and repeat steps 3 and 4.

mic allow on

mic allow apps on