Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: This "roadmap" provides recommendations to help hospitals address patients' needs and meet or exceed compliance with patient-centered communication standards and other related Joint Commission requirements.
Speak Up: Understanding Your Doctors and Other Caregivers campaign is part of national patient safety Speak Up program. Provides consumer-level downloadable brochures on topics to help patients understand the care they receive.
The Centers for Disease Control and Prevention (CDC) provides information and tools to improve health literacy and public health and make health information accurate, accessible and actionable for all. The website features roadmaps, trainings, and planning tools to use the National Action Plan to Improve Health Literacy.
Health.gov: Health Literacy and Communication key tools, research and reports, and resources for public health and health communication professionals.
AHRQ's Health Literacy Universal Precautions toolkit gives primary care practices a way to assess their services for health literacy considerations, raise awareness of the entire staff, and work on specific areas.
The National Academies of Science, Engineering and Medicine: Health Literacy Roundtable brings together leaders from academia, industry, government, foundations and associations, and representatives of patient and consumer interests who work to improve health literacy. The Roundtable discusses challenges facing health literacy practice and research and identifies approaches to promote health literacy.
The Institute for Healthcare Advancement (IHA) publishes books and teacher manuals, organizes annual CE health literacy conference, facilitates a health literacy discussion list, and organizes a large collection of health literacy resources for practitioners and educators.
Harvard's Health Literacy Studies (School of Public Health) website provides a wealth of information for professionals in health and education who are interested in health literacy. With curricula for adult education programs, medical, and public health graduate courses, resources on creating and assessing written materials and websites, and plain language glossaries.
Over 2 million New York City residents can be described as being functionally illiterate– that’s 25% of the total population in the city. Literacy Partners